Overview
Bounty.new handles all payment processing so you can focus on getting work done. Instant payouts, transparent fees, and multiple payment methods.How it works
For creators
For developers
Payment methods
Adding funds (creators)
- Credit card: Visa, Mastercard, American Express
- Instant processing
- 2.9% + $0.30 processing fee
Receiving payouts (developers)
Connect your Stripe account at bounty.new/settings/payments to receive payouts.- Stripe Connected Account: Direct deposit to your bank
- Instant payout upon approval
- No fees
You must connect your Stripe account before a bounty creator can approve your submission.
Fees
Platform fees
| Role | Fee | When charged |
|---|---|---|
| Creator | 5% | When bounty is created |
| Developer | 0% | No fees on payouts |
Payment processing fees
Additional fees from payment providers:- Credit card: 2.9% + $0.30
Example calculation
For a $500 bounty:Payment security
How payment protection works
- Funds secured: When you create a bounty, funds are held securely in escrow
- Protected: Neither party can access funds until work is approved
- Released: Funds transfer instantly upon approval
- Refunded: If bounty is cancelled, funds return to creator minus the 5% platform fee
Refunds and cancellations
Requesting a refund
To cancel a funded bounty and request a refund:- Click Request cancellation from the bounty menu
- Optionally provide a reason
- Support team processes your refund manually
- You’ll receive the bounty amount minus the 5% platform fee
What happens during cancellation
- All pending submitters receive a notification email
- Bounty badge changes from “Funded” to “Cancelling”
- Delete button becomes available while waiting for refund
- Once refunded, bounty status changes to “Cancelled”
Refund calculation
For a $500 bounty:Dispute resolution
If there’s a disagreement:- Communicate: Try to resolve directly with the other party
- Request mediation: Contact [email protected]
- Review process: Our team reviews the work and requirements
- Decision: Funds released based on fair assessment
Troubleshooting
Payment method declined
Payment method declined
- Verify card details are correct
- Check with your bank for blocks
- Try an alternative payment method
- Contact support if issue persists
Payout not received
Payout not received
- Check your payout method is verified
- ACH bank transfers take 1-2 business days
- Verify bank account details are correct
- Contact [email protected] for help
Incorrect amount charged
Incorrect amount charged
- Review the fee breakdown in your transaction history
- Platform fee (5%) and payment processing fees apply
- Contact support if you believe there’s an error
Need help?
Contact support
Questions about payments? Our team is here to help.
